Express Service Kiosks

Your time is important, so at Audi Five Dock we offer express kiosk check-in and check-out. Like an airline kiosk experience, you can check-in from home the night before. Check-in takes under 2 minutes, and you can do it from anywhere. Drop your keys via the self-service kiosk at our Service Department the day of your appointment and off you go.

Skip the queue. Check-in, park your Audi, and drop your keys in the kiosk to avoid the peak service drop-off and pick-up periods.

1. Home check-in the night before

The night before your service appointment, you will receive an SMS from Audi Five Dock service centre with the ‘check-in from home’ option.

Follow the link to start check in, answer the questions including your preferred contact method and service appointment details. Simply sign to complete your check in and you’re ready to drop-off your Audi.

2. Drop-off

When you arrive at Audi Five Dock, park in the designated numbered bays, and follow the signage to our Express Kiosks.

At the kiosk, select ‘check-in’, enter your details including mobile number or registration, add your parking bay number and drop your keys in the automatic locker. It’s as simple as that.

You will receive a confirmation SMS acknowledging the check-in of your Audi and the team will carry out your scheduled service.

3. Check-out

You will receive a notification via your preferred contact method when your vehicle is complete. If payment is required, you will be notified. You can collect your vehicle via the kiosk, or if you prefer, you can speak to our Audi Five Dock Service team.

Checking out via the kiosk? You’ll receive a security code to access your Audi keys from the kiosk locker. Enter your details, grab your keys and you will find your Audi in a designated parking bay.

Audi Five Dock service centre strive to continuously improve your experience throughout your Audi journey, this new Service experience allows you to reduce wait times. Of course, our Audi Five Dock Service team will be on standby if you need a hand or would prefer to check-out in person.